Our People Are Our Greatest Asset
A business is defined by its people. Every member of our team embodies the standard of excellence that we value so highly. From the management to the office staff to the technicians who work in your home, each person here has been thoroughly screened, trained, and insured. They are knowledgeable and proficient with the latest techniques and technology, but more importantly, they understand what is expected to maintain our high standards and strict code of ethics. We raise the bar, and expect our people to hold themselves to a higher standard than other restoration companies, and everyone at 1st Response Restoration knows that their value to our team is recognized, and what each individual brings to the table is appreciated far more than it would be at other companies. Finding and training the best people means that you (our customers) will receive the best service.
Meet the Owners
Jaycob and Lisa Garcia are the owners of 1st Response Restoration. Both have resided in Las Vegas for the last 20+ years. Jaycob and Lisa decided to open a here after seeing the level of damage that is caused by disasters within homes locally everyday. Jaycob studied business at UNLV where Lisa earned a BS in computer science. Initially, Jaycob ran while wearing the hats of technician, marketer, and manager, so that he could gain personal experience in each role within the company. Today he functions as the General Manager and uses his expertise to train and advise our production crews. Lisa is our Operations Manager and oversees the estimating and all back-end administration duties. We are also so fortunate to have three of the most wonderful children- Addyson, Kaitlyn, and Alyxander- who keep us busy and remind us everyday of what’s important.
Family has always been the center of our lives, and we know how important it is to you as well. Every member of our team provides the same high level of quality, service, care, professionalism, and respect to each and every one of our clients that they would show to their own family, because your family is just as important and deserves nothing less. 1st Response is the most honest, hard-working, professional restoration company in the Las Vegas Valley. The team that we employ has only people of the highest integrity and moral fortitude, people who have undergone a rigorous screening process and training program, people that we would trust in our own home. All of our staff is committed to maintaining the highest professional and ethical standards everyday. Our technicians are certified, uniformed, clean-cut, knowledgeable, and respectful. They are the best in our industry. We are also committed to providing the same professional, quality service 24 hours a day, 7 days a week; you will receive the same excellence any time of day. We are there when you need us; that’s what we would want, and that’s what you deserve.