24/7 Emergency Response

We're here to help. Call us 24/7 for emergency water damage service - certified claim specialists.

We can stop the damage and help you get back to your life.
When disaster strikes, our normal routines come to a grinding hault. Water damage can come from many sources. A broken pipe, a burst washing machine water line, an undetected water leak under the sink, or an overflow from your toilet, tub, or sink are ways for accidental water damage to occur. Fire damage can run the gamut from a full house fire to dinner left on the stove too long. In any case, the most important thing to do is to act quickly, and get qualified people to help you put things back together, repair the damage, and get you back to your life.

Calling the certified professionals at 1st Response Restoration will do just that. Our well-trained, uniformed technicians will arrive at your door quickly to start work right away, and stop the water damage from spreading. Time will also make matters worse. If you don't act quickly, the water can spread to other materials. As a result, a larger area and more of your belongings will be affected by water damage. Bacterial amplification will begin, creating potential health hazards for you and your family, and secondary damage can occur.

Secondary damage includes things like mold growth, swollen wood and cabinetry due to increased humidity, and carpet staining from wet furniture pieces. Our team of knowledgeable technicians are the best in the industry. When you call us first, we can often save many of the affected items. Drywall, carpet, pad, upholstery, cabinets, and more can all be dried and saved. We know how stressful and overwhelming it is; we've been there too. Water damage doesn't have to turn into mold, and fire and smoke damage can be cleaned and restored. We will explain the process at each step, and answer any questions you may have, to keep you in the loop of what is happening with your home at all times. We see it everyday. We know what to do, and we can be there quickly, to get you back to you normal again.
A company you can trust. We are family-owned and operated, service-oriented, and committed to the highest professional and ethical standards.
There are over 300 offices in the U.S. and Canada, and we have been around for over 20 years. The Las Vegas Office is family-owned and operated. Family has always been the center of our lives, and we know how important it is to our clients as well. We provide the same high level of quality, service, care, professionalism, and respect to each and every one of our clients that we would show to our own family.

We always put our clients' health and safety first. 1st Response is the most honest, hard-working, professional restoration company in the Las Vegas Valley, and the team that we employ has only people of the highest integrity and moral fortitude, people that we trust in our own home. Everyone here is committed to maintaining the highest professional and ethical standards everyday. Our technicians are certified, uniformed, clean-cut, knowledgeable, and respectful. They undergo the most rigorous training process to become the best in our industry. We are the experts at mitigating water damage Las Vegas. We are committed to providing you with the crucial rapid response and this same exceptional service 24 hours a day, 7 days a week. If you have a fire or water damage situation in the middle of the night, we are there when you need us; that's what we would want, and that's what you deserve.
We work with all insurance comapnies. We know the claims process.
The insurance claim process can get be bit overwhelming. We work with your insurance company to help process the water damage mitigation, fire damage cleanup, and mold remediation work and documentation for these claims multiple times a day. This helps your claim proceed smoothly and efficiently. We work with all insurance companies, both in Las Vegas and nationally. Some examples of our insurance clients include: AAA, Allstate, Country, State Farm, USAA, Amica, Chubb, Farmers, Shelter, Century National, CIG, Travelers, Nationwide,Liberty Mutual, Safeco, The Hartford, Empire, American Family, and American National.

We can bill your insurance company directly, so you have one less thing to worry about. We use published industry standards to determine what needs to be done to ensure your family's health and safety - that is our highest priority. You and your adjuster will receive estimates and invoices that are organized, thorough, and easy to follow with detailed notes and explanations. This will allow your claim to be processed more rapidly, and get you back to your life that much faster.
Your peace of mind is important to us.
We do not perform mold testing, and we are not in the construction business. As a water, fire, and mold mitigation contractor, we recognize two potential conflicts of interest in these areas that we choose to avoid in order to maintain an unquestionable ethical standard. If a mold remediation company performs a mold test before they begin, they stand to benefit by testing positive for mold and winning the job; performing the test after their work is complete is equivalent to grading their own paper. We want our clients to have the peace of mind that comes from an independent third-party giving the all-clear after reviewing and testing our work.

We don't perform construction work, so we don't stand to make more money by removing materials unnecessarily. Instead, we try to save and restore as much as we can because this will mean less time on reconstruction and less inconvenience for you later. You can choose to manage reconstruction repairs and testing yourself, or we can refer you to reputable, qualified companies in Las Vegas who can help. You always have options. We will schedule and coordinate with any company you choose, so there is no delay in completing your job.

Services We Provide

-24 Hour Emergency Service
-Direct Billing to Insurance
-24/7 Water Extraction
-24/7 Sewage/Toilet Overflow cleanup
-Application of disinfecting agents
-Complete Structural Drying

-Mold Remediation
-Containment of Mold Affected Area
-Demolition and Removal of Materials
-HEPA Air Filtration and Vacuuming

-Fire Damage Restoration
-Contents Pack-out/Pack-back
-Complete Smoke Damage Cleaning
-Soot Damage Restoration & Cleaning
-Professional Deodorization


"They were on time, very courteous, answered my questions. Did a great job!!"

-L. Eakins

"Arrived on site within 2 hours of call, informative and reassuring thru project, Good Job!!!"

-D. and J. Deforest

"Excellent response time. James was very professional and informative. employee was very compassionate during a very stressful time. James is a very professional employee."

-J. and M. Rauschenburg

"Excellent Service, Awesome people"

-T. Taitano

" provided us information we could understand, they took their time and informed us by phone for every up-to-date info. This company was a pleasure to help us with our issue."

-J. and H. Holguin

"Great. Very good. Nice to know you have people you can trust to do a good job."

-C. and V. Dykes

"Jaycob and Lisa Garcia are a credit to [my insurance company] and our community. They are not hesitant to "go the extra mile."

-R. and M. Johnstad

"I am so thankful for their company, [and] the owner Mr. Jaycob Garcia for their extraordinary fast response. Therefore all the key attributes have been selected and applicable. Thank you!!"

-V. Raboy

Water Damage - What to Do

-Call Immediately
-Stop the flow of water, or call a plumber
-BE CAREFUL on slippery floors
-Remove excess water (mop, towels)
-Keep house cool (open windows or use A/C)
-Place foil or plastic under furniture legs to
 prevent staining
-Remove area rugs and other contents from
 wet carpet
-DON'T use a regular vacuum on the water
-DON'T attempt cleaning if there is a sewage
 backflow for health and safety reasons